Using KPIs to Grow and Increase Profitability – A Tech With Heart Interview with Andrew Frazier

Sep 6, 2022Business Growth, News, tech with heart, TWH Show0 comments

Using KPIs to Grow and Increase Profitability - A Tech With Heart Interview with Andrew Frazier

KPIs are to a business owner what a compass is to a sea captain.

There is a saying, “if you don’t plan, you plan to fail,” and most would agree that in business, it is imperative to have a plan. What measures does one take to implement that plan? How do you know if the plan is working, or if it needs tweaking?

The best-laid plans are always subject to change, and that goes with business plans too.

The 2020 decade has been far from ordinary. Standard business practices went out the window during the height of the pandemic when everyone was sheltered in place. This disruption in the “norm” has greatly affected businesses, large and small, across the globe, even to this day.

Tech With Heart Foundation is on a mission to empower small business owners and entrepreneurs to embrace technologies, systems, and strategies, that will help them gain a competitive advantage, so they can grow their businesses in a rapidly changing digital environment.

KPIs are a super important measuring tool for helping business owners navigate through the daily, weekly, monthly, and yearly decision-making processes, that will ultimately lead their business to success.

In this episode of the Tech With Heart Show, Michelle Calloway, Media, and Technology strategist, interviews, Andrew Frazier, MBA, CFA, CFO, and Founder of Small Business Pro University, about identifying KPIs, and what decisions should be made with that data to grow revenue, increase profitability, and possibly obtain financing.

 Watch Interview

In this interview, you will learn:

  • What are KPI’s and why are they important?
  • How do you develop KPI’s?  – tech systems to obtain timely and accurate info
  • How do you manage KPI’s?  – workflow management system


About Guest Andrew Frazier

Headshot of Andrew Frazier- male wearing light blue shirt and red tie smiling

Andrew Frazier empowers business owners to Maximize the Value of their companies by helping them Grow Revenue, Increase Profitability, and Obtain Financing. He guides them along the critical path to creating a sustainable business that can run without them through invaluable coaching, consulting, and training services. Mr. Frazier has worked 1-on-1 with 500+ business owners and taught thousands of people about business. His expertise in business strategy and financial management enables him to take a holistic perspective and provide more optimal solutions for clients.

 Mr. Frazier’s book “Running Your Small Business Like A Pro” helps people increase the likelihood and magnitude of their success in business. He has also produced POWER BREAKFAST events in Northern NJ for almost 10 years generating $10+ million in both economic impact and financing for 1,000+ attendees. His online Small Business Pro University provides entrepreneurs with access to best practices and useful knowledge for running their businesses more professionally. Mr. Frazier’s new book The Masterpreneur Playbook outlines a proven 5-Step Business Growth Plan for taking your business from start-up to scaling.

 Andrew hosts the Leadership LIVE @ 8:05! – Talking Small Business podcasts and live streams. His articles have appeared in the digital edition of Sales and Marketing Management, and “Octane”, the worldwide Entrepreneurs’ Organization’s (EO) blog, and “, “, and NJ Business magazine”. He was also interviewed on RVN.TV Family Business World show and the syndicated “School for Startups Radio” show.

 Andrew graduated from MIT with a BS in Mechanical Engineering, earned an MBA in Finance from NYU, and achieved the Chartered Financial Analyst (CFA) designation. His background includes significantly diverse experiences as a Naval Officer, Operations Manager, Corporate Executive, Investment Manager, Real Estate Investor, Non-Profit Leader, Board Member, Business Owner, Professor, Coach, Consultant, Trainer, and Author. Learn more about Andrew from his LinkedIn profile at

Mr. Frazier has been married for 25+ years, has two children, and lives in Montclair, NJ.

About Tech With Heart

Tech With Heart is a nonprofit 501(c)(3) foundation focused on creating a safe, nurturing learning environment for entrepreneurs, students, and children. Tech With Heart is a nonprofit with a passion to ENLIGHTEN and EMPOWER business owners to EMBRACE technology and business strategies that will keep them competitive and relevant for long-term success, in a rapidly changing digital world. The entrepreneurial support program, Tech With Heart Network, is unlike other business networks because they are a nonprofit focused on serving and supporting, not gaining financial wealth.

  • Members are heart-centered AND forward-thinking
  • They teach emerging technologies and growth strategies
  • All questions are good questions. They provide timely answers too!
  • All ages and knowledge levels are welcome to participate
  • Members build and nurture long-term business relationships as they grow alongside one another
  • Warm, professional, and vetted business referral network

Visibility and promotional opportunities for experts and influencers as they enlighten and empower the entrepreneurial audience

Would You Like To Be Interviewed On The Tech With Heart Network Or TV Show? 

If you would like to gain visibility, and build credibility and authority as the expert in your industry, we have an opportunity for you.

We are always on the lookout for innovative, heart-centered business experts to be interviewed on the Tech With Heart stage.

You need to own your own business, and your business model, service, or product needs to add value to help others grow their businesses as well. If this opportunity seems like a good fit for you, please click here to be considered.